Conditions of carriage

1. Your ticket

A booking is confirmed when our reservations system returns a booking reference. Bookings are held without payment until the ticketing deadline shown on your confirmation; unpaid bookings are released automatically.

2. Check-in deadlines

Online check-in opens 24 hours before departure and closes 60 minutes before. Airport check-in closes 45 minutes before departure. Boarding gates close 20 minutes before departure.

3. Changes and cancellations

Refundability is set by the fare you purchase and shown on the fare card at booking. You may cancel online with your reference and surname; any refund follows the fare rules.

4. Travel documents

You are responsible for holding valid travel documents for every point on your itinerary. We may refuse carriage where documents are missing or invalid.

5. Schedule changes

Times shown are local and are not guaranteed. Where we change a schedule materially, we will rebook you on the next available service or refund the unused portion.

6. Liability

Carriage is subject to the liability limits of the applicable international conventions and local law.

7. Contact

Questions about these conditions: contact@inspiregsm.com or +509 0000 0000.